How do I load the license?

Edge Version
Server and Embedded Version

Edge Version


From the plugin configurator, by clicking on License -> Activate license, you can choose one of the three license activation modes.

NOTE: The RFA file mode and the serial and token mode require the camera to be connected to the internet.

RFA File

This mode involves uploading the RFA file received during the license purchase. The plugin will connect to the licensing.aitech.vision server to download the license and load it into the application.

To do this it is necessary:

  1. Click on “Choose File” and load the RFA file
  2. Click on “Send
  3. Once confirmed, enter the application password (by default the plugin name with the first three capital letters)

Serial and token

This mode involves manually entering the serial number and authentication token, indicated in the license certificate in pdf format, received during the purchase. The plugin will connect to the licensing.aitech.vision server to download the license and load it into the application.

To do this it is necessary:

  1. Fill in the field “Serial number
  2. Fill in the field “Authentication token
  3. Click on “Send
  4. Once confirmed, enter the application password (by default the plugin name with the first three capital letters)

Manuale mode

  1. In order to request the license, send an email to licenses@aitech.vision attaching the machine id

This mode is to be used only if the camera is not connected to the internet. The license file can be requested via e-mail attaching a machine.id file that can be downloaded from the application, together with the license certificate in pdf format. Then you have to upload the license key that will be provided in the reply e-mail.

To do this it is necessary:

  1. Click on “Download” and save the machine.id file
  2. Send an e-mail to licenses@aitech.vision and support@aitech.vision, attaching the machine.id file and the license certificate in pdf format, received during the purchase
  3. Once you have received the license file via an e-mail reply, click on “Select File” and upload the license file
  4. Fill in the “Password” field by entering the application password (by default the plugin name with the first three capital letters)
  5. Click on “Send

Demo License

From the plugin configurator, by clicking on License -> Request demo license, you can get a one month demo license.

The demo license can be activated only once for each device.

To do this it is necessary:

  1. Fill in all the required fields (First name, Last name, Company, Email and Number of streams)
  2. Click on “Send request
  3. Once confirmed, enter the application password (by default the plugin name with the first three capital letters)

The “Number of streams” parameter indicates the number of video streams to be processed simultaneously. If the number of streams is greater than 2, an e-mail will be sent to the licensing.aitech.vision license server that will evaluate the request and send a reply to your e-mail address.

NOTE: The procedure works only if the camera is connected to the internet. Otherwise you have to use the manual license activation procedure.


Server and Embedded Version


In the Setup menu under License, clicking on Activate license, you can choose one of the three license activation modes.

NOTE: The RFA file mode and the serial and token mode require the device to be connected to the internet.

RFA File

This mode involves uploading the RFA file received during the license purchase. The plugin will connect to the licensing.aitech.vision server to download the license and load it into the application.

To do this it is necessary:

  1. Click on “Select Rfa File...” and load the RFA file
  2. Click on “Send request

Serial and token

This mode involves manually entering the serial number and authentication token, indicated in the license certificate in pdf format, received during the purchase. The plugin will connect to the licensing.aitech.vision server to download the license and load it into the application.

To do this it is necessary:

  1. Fill in the field “Serial number
  2. Fill in the field “Authentication token
  3. Click on “Send request

Manual mode

This mode is to be used only if the device is not connected to the internet. The license file can be requested via e-mail attaching a machine.id file that can be downloaded from the application, together with the license certificate in pdf format. Then you have to upload the license key that will be provided in the reply e-mail.

To do this it is necessary:

  1. Click on “Download” and save the machine.id file
  2. Send an e-mail to licenses@aitech.vision and support@aitech.vision, attaching the machine.id file and the license certificate in pdf format, received during the purchase
  3. Once you have received the license file via an e-mail reply, click on “Select file...” and upload the license file
  4. Click on “Send request

Demo license

In the Setup menu under License, clicking on Request demo license, you can get a one month demo license.

To do this it is necessary:

  1. Fill in all the required fields (First name, Last name, Company, Email and Number of streams)
  2. Click on “Send request

The “Number of streams” parameter indicates the number of video streams to be processed simultaneously. If the number of streams is greater than 2, an e-mail will be sent to the licensing.aitech.vision license server that will evaluate the request and send a reply to your e-mail address.

NOTE: The procedure works only if the device is connected to the internet. Otherwise you have to use the manual license activation procedure.